User help pages contain bullet-point summaries of common medical subjects. They are designed to be used as aides-memoire and include:


We use UK English spelling; there are some exceptions in the cases of proper nouns (for example, World Health Organization).

External links

We work hard to provide external links to sites that are relevant and reliable. We receive no remuneration or other benefit for posting external links. We generally present lists of external links in order of relevance or alphabetically, which ever is appropriate in the particular context.

By default, external links open in a new browser window or tab.

External links look like this:

Using EMR inserts

  1. Open the EMR template from the list.
  2. Modify the template by adding or removing text inside the text area.
  3. Click the button to copy the text to your clipboard.
  4. Paste the text into your EMR system.

Accessibility and browsers

These web pages work in all browsers. They are mobile friendly and have the same look and feel on tablets, smart phones and desktop screens.

Changing text size

Change the size of the text in most browsers by doing the following:

Desktop screens

Tablets and smart phones


Accesskeys (or access keys) are keyboard shortcuts.

Accesskeys look like this – uit this means the key is "Q"

Access Keys [AK] in different browsers

This is the sequence in which you must press the keys on your computer in order to activate the required Access Key.

Browser Press keys in this sequence Notes
Blaser [AK] No additional keys are required
Camino [Ctrl]+[AK]  
Edge [Alt]+[AK]  
Google Chrome Windows & Linux: [Alt]+[AK]
Mac: [Ctrl]+[Opt]+[AK]
Chrome 2.x
Firefox Windows & Linux: [Alt]+[⇑Shift]+[AK]*
Mac: [Ctrl]+[AK]
Firefox 2.x
Internet Explorer [Alt]+[AK] then [↵Enter]  
Konqueror [Ctrl] then [AK]  
Opera [⇑Shift]+[Esc] then [AK] Configurable within browser
Safari 3 Mac: [Ctrl]+[AK]
Windows: [Alt]+[AK]
Safari 4 Mac: [Ctrl]+[Opt]+[AK]
Windows: [Alt]+[AK]

"then" means you must release the key, or keys, before pressing the next key in the sequence.

* In Firefox, for some AKs on Windows & Linux you might need to use: [Alt]+[⇑Shift]+[AK] then [Return].

SOAP notes

SOAP is an acronym for subjective, objective, assessment, and plan.

SOAP notes are a method of highly-organised, and systematic medical record-keeping that focuses on problems and problem-solving. SOAP notes form part of the problem-oriented medical record (POMR).

They are: